Easy to follow step by step lessons enable students to quickly and efficiently learn the features of Microsoft Outlook 2003 and how to use them at school, at home, and in the workplace. This Microsoft Official Academic Course offers friendly, straightforward instruction with a focus on real-world business scenarios. Included with the book is a 180-day trial version of Microsoft Office Professional 2003 and dynamic interactive tutorials from the Microsoft eLearning Library. Skills covered in the book correspond to the objectives tested on the Microsoft Office Specialist Outlook 2003 examination. A complete instructor support program is available with the text.

Table of Contents

Course Overview.

Conventions And Features Used in this Book.

Using the CD-ROMs.

MOS Objectives.

Taking a Microsoft Office Specialist Certification Test.

Microsoft e-Learning Library.

Lesson 1 Introduction to Outlook.

Lesson 2 Using E-Mail in Outlook.

Lesson 3 Customizing E-Mail.

Lesson 4 Using Contacts.

Lesson 5 Using the Calendar.

Lesson 6 Using Tasks.

Lesson 7 Using Notes.

Lesson 8 Customizing Outlook.

Lesson 9 Using Advanced E-Mail Features.

Lesson 10 Using Advanced Calendar Features.

Lesson 11 Managing Information.

Lesson 12 Managing Contacts and Tasks.

Appendix A Setting Up Outlook.

Glossary.

Index.