ITIL Training for ITIL Foundation – ITIL V3
 Do
you have staff who are about to begin using ITIL? We can offer your business a complete training
solution that maps directly to the syllabus and prepares candidates for their first exam – ITIL
Foundation for Service Management. A cost effective and highly flexible alternative to classroom
training, our online ITIL V3 Foundation course focuses on knowledge and comprehension to provide a good
grounding in the key concepts, terminology and processes of ITIL V3.
By successfully passing the ITIL Foundation for Service Management exam you will receive 2 credits
towards the ITIL Expert qualification. For further information, please visit our ITIL
Certification & Qualification section.
This online course maps directly to the ITIL Foundation V3 syllabus and provides a comprehensive
training scheme to fully prepare you for the Foundation exam. Modules include:
- Module 1: Introduction and the basic concepts
- Module 2: The service lifecycle
- Module 3: Service offerings and agreement
- Module 4: Planning, protection and optimisation
- Module 5: Release control and validation
- Module 6: Operational support and analysis
- ITIL V3 Mock Exam: 40 questions
Course Length: 8-10 Hours.
Subscription: 90 Days.
Prerequisites: None. However, experience managing IT Infrastructures
is recommended.
The ITIL V3 scheme offers bridging courses and examinations if you have an existing ITIL qualification.
We offer training to businesses looking to upgrade staff qualifications with our
ITIL V3 Foundation Bridge online course.
For more information on our online ITIL training courses, please call us on +44 (0) 121 702 2828.
Alternatively, email us today or request a
call back to discover how we can help your business.
ITIL® is a Registered Trade Mark, and a Registered Community
Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark
Office.
The Swirl logo™ is a Trade Mark of the Office of Government Commerce.
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