C.B.Learning support
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How C.B.Learning supports youHow C.B.Learning supports you

C.B.Learning offers a range of after sales support for all training solutions including direct-line troubleshooting from C.B.Learning technical staff and backup support from the Microsoft® Technical Support Team.

Technical Support
C.B.Learning has Microsoft desktop product experts onsite to solve training issues when using desktop online learning products.

First tier support comes from the staff by telephone and asynchronously by email for all products. Further support comes from the Microsoft® Online Learning Technical Support Team.

All technical queries are guaranteed a response within one working day, however all issues are aimed to be resolved in the same day where possible.

Support Material
For an additional cost and at the request of the client, C.B.Learning can offer supporting material such as pocket reference guides and further training material to complement the training experience.