How C.B.Learning supports you
C.B.Learning offers a range of after sales support for all training
solutions including direct-line troubleshooting from C.B.Learning
technical staff and backup support from the Microsoft® Technical Support
Team.
Technical Support
C.B.Learning has Microsoft desktop product experts onsite to
solve training issues when using desktop online learning products.
First tier support comes from the staff by telephone and asynchronously
by email for all products. Further support comes from the Microsoft®
Online Learning Technical Support Team.
All technical queries are guaranteed a response within one working day,
however all issues are aimed to be resolved in the same day where
possible.
Support Material
For an additional cost and at the request of the client, C.B.Learning can
offer supporting material such as pocket reference guides and further
training material to complement the training experience.
|