
This course is ideal if you are new to ITIL V3 or service management practices. This course will help you prepare for your first service management exam. It maps directly to the V3 Foundation exam syllabus and provides a great knowledge into key concepts and processes of ITIL V3. It's accessible 24/7, allowing you to study at your own pace.
Once you have passed this exam, you will receive two credits towards the ITIL Expert qualification.
This online course will provide you with all the knowledge you need to prepare you for your ITIL V3 Foundation exam. It covers service strategy, design, transition, operation and improvement. The course should take you roughly 8-10 hours to complete. There is also a mock exam at the end of the course, to help you fully prepare for the real exam. This course fully endorsed training by TÜV SÜD Akademie.
This cost effective bundle consists of online training, a study guide, and a pocket guide. The pocket guide can help you quickly get up to speed with ITIL V3 theory. The study guide is packed full of diagrams and sample exams. The online course covers all aspects of the foundation syllabus.
This bundle is an authorised training scheme; it does not require additional classroom training.